When a Death Occurs
If the death occurs in the home, you should first contact the GP of the deceased. They will arrive shortly to confirm the death and to provide you with a medical certificate. At this point, we can arrange the transportation of the deceased to our Chapel of rest.
If the death occurs in a residential / nursing home, the staff will contact the chosen Funeral Director on your behalf, instructing them to collect the deceased and transport them to the Chapel of rest. With this in mind, it is important to provide the contact details of your nominated Funeral Director to the home upon the admittance of your family member.
If the death occurs in the hospital, the Doctors will inform you of the death and complete the necessary paperwork before registering the death, prior to us transporting the deceased to our chapel of rest.
Registering a Death
WHAT TO DO FOLLOWING A DEATH
If a death has occurred at home, please call us once the doctor or medical professional has attended to verify the death.
If a death has occurred in the hospital, contact us during waking hours at your earliest convenience. We will guide you through what needs to happen next to reflect your circumstances. We will then arrange for the deceased to be brought into our care. Our telephone number is 01530 814 999 (24 hours).
REGISTRATION OF DEATH
Deaths are registered in person by appointment at the Registrar’s office in the district where the death occurred.
The doctor’s surgery or hospital will advise you when the Medical Certificate of Cause of Death (MCCD) has been sent electronically to the relevant Registration Service. If the death occurred in Leicestershire or Rutland, the Registration Service will contact you to make an appointment for you to register the death. If the death occurred in Northamptonshire, please ring the Registrar or go online to book an appointment.
Certificates
The Registrar will issue a ‘Green Form’ (Form 9) for burial or cremation, which we will require to allow the funeral to occur. The registrar will ask you how many Death Certificates you require at £11.00 each.* *These are required for administrating an estate. The amount needed will depend on the complexity of the estate, but an average would be 3-6 copies. These certificates will be given to you at your registration appointment.
This is an optional but beneficial service. The Registrar will take information from you to allow you to access the service, which notifies all relevant central and local government departments about the person who has died. One simple phone call or giving information online will avoid the need to contact many individual government and council departments. It deals with matters including State Pension, Benefits, Council Tax, HM Revenue, Passports, Driving Licence, Blue Badge, Bus Passes, Library Cards, Electoral Service etc. The Registrar will give you a unique reference number to do this online at www.gov.uk/tell-us-once (you have 28 days to log on to the website), or they will provide you with a phone number to call if you prefer.
Deaths Referred to the Coroner
Suppose the death occurred in Leicestershire or Rutland and has been referred to the Coroner. In that case, the Registrar will contact you when the necessary paperwork has been received from the Coroner and arrange an appointment for you to register the death.
In Northamptonshire, the Coroner will contact you to confirm that they have completed the paperwork. You can then ring the registrar or go online (see contact details below) to book an appointment.
DEATH REGISTRATION CONTACTS
Leicester (City) 0116 454 1000
Leicestershire 0116 305 6565
For registration appointments outside of these areas, please contact us for further details.
INFORMATION REQUIRED BY THE REGISTRAR
Medical Certificate of Cause of Death (MCCD) (This will be sent electronically and directly to the Registrar)
Full name of the person who has died
Last address
Date and place of birth
Date and place of death
Occupation
Any names previously used, e.g. Maiden name
Full name, date of birth and occupation of a surviving spouse or civil partner
NHS number of the person who has died (only if available)
National Insurance Number of the person who has died (if known) and whether the deceased was in receipt of a State Pension or other benefits from public funds
Details of Passport, Driving Licence, Bus Pass etc., where applicable, are helpful for the optional ‘Tell us once’ service but are not essential to register a death
